Shipping and Returns



Shipment
Shipping cost are CHF 8.00.-. Orders above CHF 100.- are shipped for free. 
All Shipments are dispatched by Swiss Post. We supply customers within Switzerland and abroad for orders outside Switzerland please contact info@makingthings.ch.
Shipment will be dispatched after successful payment with Master Card, Visa Card or Postcard.
Shipment takes place twice a week. If we are out of stock for the specific goods, we will let you know as soon as possible when to expect the delivery. Shipping proceeds at receiver’s risk. Making Things Ltd. is not to be held responsible for any delays and damages during shipment.
Making Things Ltd. reserves the right to make partial shipments.

Returns
Please note that all sales of Sale items (those displaying a reduced price) are final. No exchange, credit note or refund will be offered against Sale purchases and the conditions set out below will not apply. If you would like to return an item please notify us via email to info@makingthings.ch.

Orders can be returned within 8 days (date of post stamp) in original packaging and without any traces of usage. The customer is responsible for appropriate packaging of the returned goods and pays the postal fees of the return. Please return to the following address:

Making Things GmbH
Grüngasse 20
8004 Zürich

Returns will be refused if:
- traces of usage exist
- products are sent back without the original packaging and labels
- goods are damaged.

Goods that get lost during shipment cannot be refunded. We highly advise to use a tracking number when returning goods. Resulting postal charges will not be accepted.
Your satisfaction is important to us! Don’t hesitate to contact us if the quality of the ordered product does not fulfil your expectations. Making Things Ltd. check all returned goods carefully on the above mentioned criteria. Upon this, Making Things Ltd. will credit the refund.
Every good is controlled by us before dispatch. Nevertheless, should there exist any defectiveness of the goods – for example, latent manufacturing defects – The goods can be returned. Same applies for incorrect delivery, which Making Things Ltd. is responsible for. In this case, return shipping fees are accepted by Making Things Ltd.